Job Description
Mō tēnei tūranga mahi | About this role
Adviser (Regulatory Advice Service Exporter Help)
Role type: Permanent, full-time
Location: Wellington
Salary range: General Salary Range F: $74,964 to $87,466 depending on skills and experience
About the Role - Kōrero mō te Tūranga
Are you passionate about the growth of New Zealand and the contribution to be made by our food and fibre businesses.
The Regulatory Advice Service is a key function within MPI that communicates on a day-to-day basis with businesses around New Zealand to support their growth and a thriving New Zealand economy. We support business by providing competent advice on the regulations that underpin New Zealand's food and fibre exports and food imports. We do this by providing guidance, webinars and online tools and through email queries and phone calls.
We are looking for a vibrant Adviser to bring motivation and enthusiasm to our Exporter Help team.
We provide an induction programme which will help you build the knowledge and skills needed to do your job.
Key responsibilities of the role include:
- Providing exporters with a strong customer centric level of service and support.
- Making information easier for exporters to find, use and understand while tailored for different export segments.
- Developing relationships with industry stakeholders and key contacts throughout MPI.
- Use data to identify trends, issues, patterns and pain points for export sectors and businesses.
About You - Mōu
To be successful in this role you will have:
- Ability to establish and maintain effective working relationships with a wide variety of people, including demonstrated success working across business groups in a collaborative manner using effective influencing skills.
- Excellent communication and listening skills – be able to understand technical issues and translate into simple, easily communicated information.
- A strong track record of delivering results, including planning and organising work.
- Experience understanding the needs of clients and managing their expectation to satisfy their needs.
- A tertiary qualification (or minimum 3yrs equivalent experience)
- Food tech or science knowledge is not compulsory but would be useful
About the Team - Mō tō mātou Rōpū
The Regulatory Advice Service – Exporter Help team supports New Zealand exporters by making it easier to understand MPI's requirements to export. We are a collaborative and interactive team that enjoys working together to provide a customer- centric approach to their work
About MPI - Mō te Manatū Ahu Matua
The Ministry for Primary Industries (MPI) partners with New Zealand's food and fibre sector to be the world's most trusted provider of high-value food and primary products.
To find out more about the Ministry and what we do please click here.
Benefits of working at MPI - Ngā hua o te mahi i te Manatū Ahu Matua
- Additional MPI leave days
- Annual Wellness payment
- Bi-annual paid eye test and contribution to the costs of corrective lenses/frames
Are you ready to make a difference? - Kua rite koe mō tēnei mahi whaitake?
We are committed to being a good partner under Te Tiriti o Waitangi which includes working closely with iwi, hapū, whānau and hāpori.
We aspire to reflect the diverse communities we serve, so we welcome applications from individuals of all backgrounds, and identities. As an organisation, we are committed to making Manatū Ahu Matua Ministry for Primary Industries a great place to work for all.
In your cover letter we'd like to know about you, your values; your interest and motivations for this role; the abilities, strengths, personal attributes and diverse perspectives you will bring to the role and this organisation, which may have also been gained outside of the workforce.
To view the position description and/or apply online, please click “Apply” or visit the MPI Careers Site. To apply, you must hold the right to work in New Zealand or be eligible to obtain it – click here to find out more about work visa eligibility and options.
Applications close at 11:59pm on Sunday, 11 May
If you have any questions about the role, please email shane.gooch@mpi.govt.nz
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