Job Description
Mō tēnei tūranga mahi | About this role
Where you’ll be working: Waikato Hospital, Physiotherapy Reception
The details: Permanent part time position - 64 hours per fortnight.
Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.
About the Role
We are looking for an enthusiastic Physiotherapy Department Administrator to join our team. Physiotherapy Reception is located on Level B1, Waiora Building at Waikato Hospital and the admin team forms an integral part of the Physiotherapy team. The role is busy and full of variety. Your role is to ensure the consumers and their whanau have a positive experience and that the clinical staff are supported.
If you are looking for a change and want to make a difference we would welcome your application.
Key responsibilities of the role:
- Provide accurate and efficient administration services to the Physiotherapy departments within Waikato Hospital to enable the service to deliver quality outcomes for consumers
- Reception services – answering phones/greeting patients/clients front reception desk, computer entry into patient information systems, booking singular follow-up appointments, general reception duties.
- Treating patients’ clients with respect/dignity and compassion.
- Comply with policies and procedures to ensure delivery of good quality care.
Click here to view the position description.
About you
Required skills & experience you will need to be considered for this role:
- Knowledge and understanding of Te Tiriti o Waitangi
- Excellent communication skills with a pleasant telephone manner
- Strong customer service focus
- Ability to work autonomously and within a team environment
- Well-developed clerical skills, previous health care administration experience would be an advantage
- Excellent time management and organisational skills
- Empathetic
- Quick to learn new systems
- Calm under pressure
How to Apply
Please apply online as applications are unable to be accepted via email. If you have any questions about the role please contact the Recruitment Team – Francina.Marais@waikatodhb.health.nz
Closing date: 3 August 2025
Nau mai haere mai - Come join the team!
We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.