Broker Support

Got 2+ years in fire & general? Thinking of moving from claims to broker support? This could be your next smart step.

Commercial Broker Support – Team-Based Role | North Shore | Onsite
Got 2+ years in fire & general? Thinking of moving from claims to broker support? This could be your next smart step.

We’re looking for someone who enjoys being at the centre of the action — someone who thrives in a fast-moving, team-based role where every day is a bit different. You’ll be providing overflow support to a high-performing team of 9 Commercial Advisors, alongside a crew of experienced support staff. Based full-time onsite on the North Shore.

What you’ll be doing:
This is a true team role — no specific broker allocation, just wherever help is needed most. You’ll be the one keeping things moving across the fire & general space.

In this role, you’ll:

• Assist with renewals, certificates, endorsements, and day-to-day support for a busy advisory team
• Provide overflow support for administrative and client servicing tasks
• Work closely with advisors and support peers to manage workflow during peaks
• Keep files and systems sharp and accurate — from compliance to client communications
• Be ready to pitch in across a wide range of commercial insurance admin tasks

What you’ll bring:

• At least 2 years’ experience in fire & general insurance
• A background in claims? That’s awesome — this could be your step into broking support
• Sharp eye for detail, confidence working with systems and providers
• Good energy, calm under pressure, and ready to be the team’s safe pair of hands
• Availability to work onsite full-time, Monday to Friday 8:00 AM – 4:30 PM
• Clean credit and police record

What’s in it for you:

• A busy, varied role with solid exposure across commercial insurance support tasks
• Supportive team culture – you’ll be part of a collaborative group who pitch in and get things done together
• Career growth potential – ideal if you’re looking to solidify your skills or transition from claims to a more client-facing support role
• Well-established, reputable business – with longstanding clients and great internal support
• North Shore location – easy access to local transport and cafes (note: parking is not provided)
• Salary: Competitive 

We recognise that neurodiversity is critical to a healthy, successful workplace. Our role is to uncover and advocate strengths via a psychologically safe recruitment experience. So, if a typical recruitment process doesn’t bring out your best, let us know. We want you to shine, not shy away.  
  
Next steps 
 
Apply here with a CV in MS Word. You’ll need to hold NZ citizenship, residency, or have already secured a valid visa. Want to discuss your suitability further? Find me via our website.
  
We understand some job seekers choose not to apply if a role isn’t a 100% match. We’d encourage you to apply anyway or send us your details. If this isn’t right something else might be. 

A bit about Charly, who's recruiting this role:

Full of life, Charly is ready to help you find that next great role. She can often be found watching any sport Auckland has to offer or strolling along the beach, with a cuppa tea in hand.

#SCR-charly-hickman