Business Support Manager General Surgery & Trauma Services

Mō tēnei tūranga mahi | About this role

• Lead the day-to-day operations of a fast-paced surgical and trauma service

• Drive continuous improvement and support multidisciplinary teams

• Central Auckland location – offering two full-time and one part-time (05fte) opportunity

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About our department
General Surgery and Trauma Services has recently undergone an review of the way we work resulting in a reconfiguration that acknowledges the range of sub/specialties that comprise the group. This change has involved strengthening and formalising the clinical leadership structure that will support the ongoing development of patient pathways, continuing to work together within and across teams to provide the best care for all of our patients.

About the role
In this role, you will be contributing to the hands-on day-to-day operational running of a large and fast-paced service. You will work closely with subspecialty multi-disciplinary teams with a continuous improvement focus on meeting health targets, patient care and experience. Your role will involve assisting in project delivery, ensuring delivery of targets, day-to-day changes in timetables, sourcing adequate leave cover and management of the administration team. 

Bring your already gained experience in this type of role or if you have just graduated, bring your enthusiasm to grow and learn in this exciting environment.

To learn more about the role, please view the position description

About you

As the ideal person for the role, you will have the following skills and attributes:-

• Tertiary qualification in health sciences, business or related field
• Strong operational and business analysis skills or experience
• Business and relationship management skills and capability
• Excellent written, reporting and verbal communication skills
• Strategic thinking and planning
• The ability to influence and persuade
• Ability to work as a part of the team and build strong relationships within a multidisciplinary team
• Statistical numeracy
• Moderate to Advanced excel skills including complex formulas, pivot tables, macros, and data analysis techniques
• Previous relevant experience working in the health sector would be advantageous
• Project management
• Excellent communication, organisational skills with the ability to make sound decisions
• Negotiation and conflict management skills with the ability to facilitate change.
• Strong work ethic and a positive mind set with the ability to problem solve and identify opportunities for improvement

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of Aotearoa. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and serve our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click “apply now.” All applications must be submitted through our online careers’ portal. If you have any questions about the role, please contact Jade Cowley (Recruitment Consultant) jade.cowley@tewhatuora.govt.nz

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.