Business Support Manager

Mō tēnei tūranga mahi | About this role

Business Support Manager - Hauora Māori Service

• Full-time, permanent position
• Based in Auckland/Wellington

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

As the Head of Office Business Support Manager, you will ensure the effective and strategic management of the National Director Hauora Māori Service's office. As the key conduit with corporate functions across the organisation, this key leadership role provides both strategic and operational support – including overseeing the seamless operation of the office, managing quality control, and holding responsibility for the ministerial portfolio. The role also involves supporting decision-making and representing the National Director in the delivery of Hauora Māori services.

About the Team/Service/ Location

As the Hauora Māori Service of Health New Zealand | Te Whatu Ora (Health NZ) our core role is to ensure New Zealanders have better and more timely access to health care.  The devolution of resources and decision making to the regions ensures those closest to service users and whānau are involved in decisions on how healthcare is delivered. We are committed to ensuring our operating model is responsive to the needs of Māori. 

About you

As an experienced manager or project professional, you bring strong advisory capabilities and the ability to lead projects across multiple areas of expertise, particularly in governance. A confident and effective communicator, you are comfortable presenting to diverse audiences and skilled at establishing and maintaining key relationships with a wide range of stakeholders.

You will have:

• Extensive experience in business support, office management, or a related field, with at least 8 years in a similar role within a large organisation
• Exceptional written and verbal communication skills, including the ability to draft key governance documents and materials
• Knowledge and practical experience in applying Mātauranga Māori and Kaupapa Māori approaches
• Proven ability to coordinate and manage complex projects, with experience in the health sector considered an advantage

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.  

How to Apply

To apply please click “apply now.”  All applications must be submitted through our online careers' portal by 22 July 2025. If you have any questions about the role, please contact Zerissa Ong on zerissa.ong@TeWhatuOra.govt.nz. 

Whilst Health New Zealand is undergoing change affected kaimahi (staff) will be given preference and priority for this position.