Business Systems Team Manager

Mō tēnei tūranga mahi | About this role

• Central Wellington Location
• Innovative and enthusiastic Leader
• Strong continuous improvement mindset

Our purpose at ACC is to improve lives every day. We put our customers first, showing manaakitanga and supporting their wellbeing. It's to enable everyone in Aotearoa the freedom to live their lives knowing that if they need us, we'll be there.

Te āheinga mahi | The opportunity

We are seeking an experienced, passionate leader to join one of our Business Partnerships Operations teams. You will lead a great group of Business Analysts who are responsible for ensuring our Business Customer systems are operationally supported to deliver desired service objectives. The role is responsible for ensuring that levy invoices are issued in a timely manner and includes the management of complex systems issues. We offer a fantastic team culture that is welcoming, supportive and prioritises learning and self-development.

He kōrero mōu ake | About you

• Proven leadership experience and success in leading, motivating and managing a team.
• Strong analytical and technical capabilities to support the team to resolve complex issues.
• Exceptional problem-solving skills with strong decision-making capabilities.
• Ability to effectively plan resources and workloads with multiple competing priorities.
• Strategic thinking with a high level of drive and initiative.
• Deep curiosity with the courage and intellect to challenge the status quo.
• The ability to seek opportunities to continuously improve ways of working to improve the delivery of outcomes to our Business Customers.
• Well-developed oral and written communication skills that can be tailored to various audiences as we have a number of stakeholders to keep informed.
• Excellent relationship management and interpersonal skills with the ability to liaise with a wide range of people on a range of complex, technical issues.

Ko wai mātou | Our Organisation

We know that a diverse and inclusive team helps us meet the needs of our customers, and we welcome candidates from every ethnicity, national origin, gender identity, age, and those with a disability or who have additional mental health needs. It is important to us that people are free to be themselves at work. Here are some ways we encourage that:

• Employee networks to support our colleagues from diverse backgrounds.
• The option to explore flexible working that suits your needs and ours.
• Development opportunities in te reo Maori me nga tikanga.

For a detailed position description click'here.'

The indicative salary range for the role is between $105k - $135k with appointment dependent on skills and experience. ACC also offers a generous 9% superannuation contribution.

Rā Katinga | Applications close

Applications will close at 5.00pm Tuesday 5th December 2023. but please note that if an ideal candidate is found during this time we will move forward with screening and interviewing sooner. Please attach your CV & cover letter telling us why you would be a great fit and what strengths you would bring to the role.

Applications can only be accepted when submitted through our ACC Career Website. If you encounter accessibility issues when submitting your application, or if you have any questions about the role, please email Nadine.o'donnell@acc.co.nz