Clerical Administrator, Surgical Services - North Shore Hospital

Mō tēnei tūranga mahi | About this role

Elective Services Planned Care Clerical Administrator - Surgical Cervices - Te Whatu Ora, Waitemata

• Permanent Part-time position (0.6FTE)
• Monday to Friday
• North Shore Hospital

About the Role

We are seeking a highly motivated administrator to join our friendly and supportive General Surgery team at Waitematā District Patient Service Centre.

The purpose of this role is to manage referrals, waiting lists and book surgery for patients requiring services offered at North Shore Hospital, Elective Surgery Centre & Waitākere Hospitals.

This includes working with nurses and doctors to plan and schedule appointments and patient’s surgery events efficiently and effectively to ensure optimal utilisation of the service provided to the public within the Waitematā District.

About You

As the first point of contact for our patients, it is essential that you have

• excellent communication skills (both written and verbal)
• ability to promote a professional image whilst providing excellent customer service.
• empathy and have the desire to help those around you

This is a great opportunity for someone who enjoys variety and is willing to go the extra mile.

If you possess the following range of skills, we look forward to receiving your application:

• Excellent reception and telephonic skills
• Accurate computer and data entry skills
• Interactive Team Player
• Self-motivated
• Strong customer focus
• Process and procedure orientated
• Flexibility and willingness to work with changing priorities are essential
• Great interpersonal and communication skills
• Knowledge of hospital information systems would be advantageous (however training will be provided to the successful candidate)

To view a copy of the job description please click here.

This role is covered by the PSA National Health Administration Workers Collective Agreement and is mapped to role profile 4B

For assistance with your online application please contact Bairavi Thavarasa, Recruitment Consultant via email

We may close the advert earlier if we receive an overwhelming number of applications. 

Reference Number: WDHB18752

Closing date: 14 October 2024