Job Description
Mō tēnei tūranga mahi | About this role
-
Type: Fixed term until the end of November 2025
Hours: Full time
Location: Wellington
Business Group: Te Ara Manaaki
Branch: Regulatory and Identity Services
Salary: $84,041 - $104,584- Are you a writer with experience in creating high-quality, user-centred digital content?
- Do you have a passion for communicating complex information in plain language?
- Do you enjoy working collaboratively in a challenging and fast-paced environment?
An opportunity has come up for a content developer to join our team. At the Regulatory and Identity Services branch, we're the face of Te Tari Taiwhenua (Department of Internal Affairs). Whether we're helping to register births, deaths, marriages or charities, or assisting with passport or citizenship applications, community grants or civil union and name change registrations, we're dedicated to serving the needs of all New Zealanders.
Mō te tūnga | About the role
In this role, you will:
- be a content developer for Te Ara Manaaki, a multi-year work programme responsible for transforming our branch's service delivery system
- work in a multi-disciplinary team, including process designers, business analysts, operational policy advisors and product owners
- develop and deliver clear, accurate and easy-to-understand procedural and guidance content to help users adopt new systems and ways of working
- provide support and feedback to your content and process design peers
- maintain a suite of content development tools, including style sheets and templates.
Mōu | About you
To succeed in this role, you will have:
- experience conveying complex information and technical jargon in plain language
- an understanding of accessibility, usability, and best practice content design principles
- familiarity with digital tools and systems such as SharePoint, Dynamics 365, content management systems, and design/collaboration tools like Figma and Azure DevOps
- the confidence to work closely with a range of stakeholders - from business analysts, testers and change managers to subject matter experts
- resilience and adaptability in a dynamic setting where priorities can change quickly.
Ko wai mātou | About us
We value diversity and inclusion and believe in a workplace culture that's supportive, collaborative and innovative. Our team are hard-working and driven to making things better and providing excellent customer service.
We are based in Wellington and our ways of working are flexible. Because of the work we do, you need to have New Zealand Citizenship to be considered for this role.
If this sounds like you, please get in touch with your CV and cover letter.
Applications close: 5pm Wednesday, 18 June 2025
For more information please contact: Cass Hesom-Williams (Cass.Hesom-Williams@dia.govt.nz)
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