Job Description
Mō tēnei tūranga mahi | About this role
Te Haeata/The Opportunity
This is a fixed- term full-time position for a period of 6 months as a Court Registry Officer in the Criminal Jurisdiction Team at the Whanganui Court. You will work with a team responsible for the successful operation of the Court and liaise with multiple stakeholders including members of the judiciary, lawyers, and the public.
Your primary responsibilities will include:
- Customer Service – All courts have an onsite customer service area or hub that customers can access for any court-related matter. You will work to answer customer queries via face-to-face, phone, or email interactions.
- Case Management – This involves ensuring files are accurate and up to date. This part of the role involves a large component of data entry.
- Court Taking – You will help facilitate the smooth operation of the Court, including introducing Judges (in English and Te Reo Māori), working closely with them in the Courtroom and Chambers, and general administration of the Court.
Ō pūkenga/Skills and Experience
With pride in your work, you will strive to deliver a service to our customers with high accuracy and professionalism.
Our customers are diverse, and our workforce reflects this. This role is no different and would suit a variety of backgrounds. Whether you have an interest in the justice system, are entering or returning to the workforce, or have a passion for working with customers, this is your chance to join us on our journey to deliver people centred justice services for all.
To be successful, you will need to be:
- resilient – there are times when working in the courts you will be working on sensitive cases and often at high volumes and a fast pace.
- detail orientated and observant – the court has many different processes and case information needs to be accurate.
- self-aware – you'll understand our customers and will be confident working across a range of situations with maturity and positivity.
- multi-task – you'll understand that some of our processes are repetitive, but you'll be able to manage conflicting priorities and move from one task to another quickly
- willing to learn – legislation and processes in the court are always changing and you will be able to adapt and respond to feedback.
You'll be an excellent communicator with good English and confident Te Reo Māori pronunciation. Confidence using audio visual equipment is also desirable.
You enjoy helping others - you're flexible, calm, and in no way daunted by the busy courtroom environment.
Mō mātou/About us
At Te Tāhū o te Ture - the Ministry of Justice, we're committed to strengthening people's trust in the law of Aotearoa, New Zealand.
A great team culture is important at the Whanganui District Court. Our promise to you is that you can be yourself and bring your full self to work.
Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions
Ngā painga o tēnei wāhi mahi/What's great about working here
We offer you a range of benefits to support your wellbeing and help make the Ministry a great place to be. These include:
- 4.4 weeks holiday leave
- an online professional development portal
- access to a variety of inclusive and proactive networks
See our full range of benefits here.
With a wide range of jobs, you also get the chance to gain a variety of skills and experience while developing your career.
Utu ā-tau/Salary
The appointing salary for this role will be between $59,729 and $80,794 based on skills and experience.
Tono mai/Apply
To apply, click the Apply button below to be directed to our Careers Website. You can view a detailed position description here, as well as complete an online application form by attaching your CV and cover letter.
Applications close on 14 May 2025, however, we will be reviewing CVs as they come in and inviting successful candidates to interview before the close date.
If you have any questions, please contact recruitment@justice.govt.nz
Follow us on LinkedIn