Job Description
- Be Part of a Hugely Successful, and Fast-Growing Team in Riccarton
- Monday to Friday 10.30am – 7.00pm
- Career + Salary Growth Opportunities
This is your opportunity to be part of a hugely successful New Zealand business that genuinely values its people, invests in career growth, and offers a fantastic office environment
Why you’ll want to work here:
- Rapidly growing business with clear career progression pathways
- Full-time, stable role with a strong salary package
- Modern, state-of-the-art workspace in the heart of Riccarton
- Supportive, energetic team culture with regular social events
- 100% NZ-owned and operated, with a strong presence in both NZ and Australia
What you’ll be doing:
You’ll be the first point of contact for customers, providing aftercare support and helping to resolve issues with professionalism and care. Your key responsibilities will include:
- Responding to phone and email enquiries
- Providing product and technical advice to help customers resolve issues
- Organising replacement parts and booking technicians
- Maintaining strong communication with customers and internal teams
What we’re looking for:
You’re personable, solution-focused, and confident handling a variety of customer needs. You thrive in a busy environment, communicate clearly, and enjoy being part of a team that’s passionate about what they do.
You’ll bring:
- Previous experience in a customer service or office-based support role
- Strong problem-solving and communication skills
- Confidence in using technology and managing multiple systems
- A proactive, organised approach and the ability to prioritise
- Comfort in having direct conversations and finding solutions quickly
What we offer:
- High-energy, inclusive team environment
- Opportunities for personal and professional growth
- Fantastic office space with great amenities
- Regular social events and team-building activities
- Salary of up to $70,000 per annum
Sound like your kind of role?
Apply now or call Gaby Rush on 03 379 8973 to take the next steps in your customer service career with a company that’s going places.
Please note, we will review all applications by Tuesday 24th June so we encourage you to submit your application promptly.
Please note only NZ Residents or Citizens will be considered for this permanent position.
At Ryan, we are committed to building diverse and inclusive workplaces. We welcome applications from all backgrounds.