Duty Manager

We are currently recruiting an experienced Duty Manager on behalf of a leading hospitality venue specialising in high-end events and private functions as well as a la carte service. This is a hands-on leadership role overseeing service or events and leading a team.

• Up to $30 per hour
• Meals and parking provided
• Career growth opportunities

Please note only candidates with unrestricted working rights in NZ will be considered - no sponsorship available

The Role

As Duty Manager, you will be responsible for the smooth running of shifts, maintaining service standards, and acting as the primary contact during events. You'll lead a front-of-house team, manage staff performance, and liaise with internal event teams to deliver outstanding customer experiences. Some responsibilities will include:

• Manage customer feedback and resolve issues promptly
• Conduct opening/closing procedures including cash handling
• Support training and onboarding of new staff
• Supervise and coordinate staff across daily operations and events
• Ensure compliance with the Sale & Supply of Liquor Act

About You
We're looking for a confident, service-driven individual with a strong background in hospitality operations, ideally within a venue that hosts events or large-scale functions. To be successful you will need to have:

• Previous experience as a Duty Manager or similar supervisory role
• Proven ability to lead teams in a high-pressure environment
• Strong communication and problem-solving skills
• Flexibility to work across evenings, weekends, and event-based rosters
• Current Duty Managers Certificate

If you meet the above requirements please apply today and we'll be in touch.