Job Description
Mō tēnei tūranga mahi | About this role
Mō te Tari o te Kaitiaki Mana Tangata – About the Ombudsman
The Chief Ombudsman works with his staff to help New Zealanders in their dealings with government agencies. The focus is on handling complaints against government agencies, undertaking investigations and inspections, and encouraging good administration. The Chief Ombudsman is independent and impartial, with the goal of fairness for all.
Mō tō mātou tira – About the team
The Learning and Agency Development (LAD) team is responsible for both internal and external learning programmes, and seeks to review, streamline and lead continuous improvement of those programmes to deliver innovative and targeted learning that is fit for the future. The team also delivers agency guidance activities, including responding to agency advice requests and developing guides and case notes to help inform the work of public sector agencies.
Mō te tūranga - About the role
The Learning Coordinator is a busy role which proactively manages the learning administration function and supports the successful delivery of the Learning and Agency Development team's varied annual work programme.
This important role is the first point of contact for all queries and their main responsibility is to administer and support the delivery of internal and external learning programmes. They also coordinate and support a variety of other key initiatives.
He kōrero mōu – About you
To be successful in this role you will have:
- Experience in a similar coordination or administration role so you can hit the ground running from day one
- Excellent time management and organisation skills
- Strong attention to detail
- Ability to work effectively and independently across multiple projects and activities in a fast-paced environment
- Strong relationship management skills
- Excellent verbal and written communication skills
Te painga o te mahi tahi me mātou - Our benefits, what we offer
Becoming part of an exceptional team in a dynamic organisation, where the work is challenging and rewarding. Your development and growth will be nurtured, and your work recognised and valued.
- Genuine career progression opportunities and professional development through training and mentoring by senior members of your team
- Flexible working options
- Competitive remuneration
- Three extra Annual Leave days after 12 months of employment
- Onsite gym and personal trainer, free to all employees
- Three paid office holidays between Christmas and New Year
- Employee Assistance Programme (EAP)
Me pēhea te tono - How to apply
To apply, click on the ‘Apply Now' button where you will need to register through our online career centre, complete our application form and upload your CV and cover letter. For further information about this vacancy please email recruitment@ombudsman.parliament.nz.
All applicants will have a legal entitlement to work in New Zealand. Appointees will be subject to a criminal convictions check and may be required to achieve and maintain a NZ Government (NZSIS) security clearance.
As the Ombudsman's role is to provide “fairness for all” New Zealanders, it is important that our staff represent New Zealanders from all walks of life. We value your individuality and how you can contribute to our team. We encourage applicants from all walks of life.
Depending on skills and experience the salary is expected to be between $59,163 to $77,651 with $73,954 being the mid-point.
This role is based in Wellington. Please note we are unable to consider 100% remote working for this role.
Applications close 5pm, 18 June 2025