Job Description
Mō tēnei tūranga mahi | About this role
Learning Systems (LMS) Administrator
Join a team that's passionate about learning and digital innovation.
- System Expertise & Support: Manage and optimize learning platforms (e.g., Fuse Universal, Easy Generator), providing first-line support and backend configuration to enhance user experience
- Data & Collaboration: Conduct testing, data analysis, and reporting while working closely with stakeholders to improve learning outcomes
- Tech-Savvy Problem Solver: Bring strong technical skills, a customer-focused mindset, and a passion for continuous improvement in a collaborative team environment
- Auckland (Highbrook), Wellington (CBD) or Christchurch (Yaldhurst) based
Kōrero mō te tūranga - About the role
We're on the lookout for a talented and tech-savvy Learning Systems Administrator to join our Learning & Development team at NZ Post. This opportunity has opened up due to an internal promotion—so you'll be stepping into a role that's already set up for success.
As our LMS Administrator, you'll be the go-to expert for maintaining and enhancing the performance of our learning systems (Fuse Universal, Easy Generator etc.).. You'll support users across the business, ensuring they get the most out of the system, while also driving improvements and exploring new functionality.
Your day-to-day will include:
- Providing first-line support to users and community admins
- Managing system administration and backend configuration
- Conducting testing, data analysis, and reporting
- Collaborating with stakeholders to optimise the learning experience
You'll work closely with our Digital Learning Manager, who will provide guidance and strategic direction.
Mōu - About you
You're a systems thinker with a passion for delivering great user experiences. You bring a strong technical foundation, a proactive mindset, and a knack for solving problems—big or small.
Here's what we're looking for:
- Proven experience in systems or LMS administration
- A customer-first approach with helpdesk or support experience
- Strong data skills—you enjoy working with data and making it meaningful
- A collaborative team player who thrives on learning and continuous improvement
You'll also bring:
- Analytical thinking and curiosity
- Sound judgement in system functionality and design
- Project management skills and attention to detail
- Excellent communication and stakeholder engagement skills
Mō te Tukurau Aotearoa - About NZ Post
At NZ Post - whatever the role - we share the same goal. Delivering. For Aotearoa New Zealand. For each other.
He Aha Te Pai - What you'll love about us!
We're passionate about our commitment to deliver the best for Aotearoa - to help businesses thrive, and to deliver what Kiwis care about. Our permanent employees enjoy a variety of benefits including:
- Access to discounted health insurance plans for you and your family
- Special rates on fantastic holiday home accommodation around New Zealand
- Retail shopping discounts with our partners
- An Employee Assistance programme to support you when you need it
- Plus more!!
Hiahia? - Interested? Come and join the whanau!
Ready to be part of something bigger? If so, apply today or find out more details about this opportunity by downloading the JD on the NZ Post Careers page. If you require additional information, please contact Michele Christie (Talent Acquisition Specialist) on 022 087 5195
Applications for this position close on Sunday 22 June 2025
Due to the fast-paced nature of NZ Post, our vacancy close dates may be subject to change, so don't delay and make sure you apply as soon as possible.
All successful applicants will be required to provide proof of their eligibility to work in New Zealand and will be subject to a security check and reference checks. Some of our roles may also require a credit check and/or a drug test.
If you're interested in a role, please apply directly through our online portal. No one knows what we do and how we do it better than us, and our in-house talent team are experts at finding the right people for the right roles. We won't consider candidates through agencies unless this has been previously approved.
There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in our values.
We are proud to be Rainbow Tick certified and recognise the diversity and uniqueness of our workforce and reaffirm our commitment to create a safe and inclusive environment for everyone.