Job Description
Mō tēnei tūranga mahi | About this role
- Work anywhere in New Zealand
- Permanent, Full-time
Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we're building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.
About the Role
The Manager Network & Communications Technical Leads provides both technology and people leadership, overseeing the technical direction, integration, and performance of the organisation's network ecosystem. Leading a small team of expert technical leads, this role is responsible for setting and maintaining technology standards, guiding best practices, and ensuring the delivery of secure, scalable, and cost-effective network solutions. The role demands a combination of deep technical maturity and strong business acumen, acting as a key conduit between strategy and technical execution. It also includes a focus on uplifting team capability, maturing the operating model, and embedding a culture of continuous improvement within the technical leadership group. Working closely with internal stakeholders, external partners, and vendors, the role turns strategic objectives into actionable technical plans that support reliable and future-ready network operations. Strong relationship-building skills and the ability to influence in a politically aware, multi-stakeholder environment are essential.
About the Team/Service/ Location
The Manager Network & Communications Technical Leads sits within the Network & Communications team, part of the Digital Operations function under the wider Digital Services group. Reporting to the Group Manager Network & Communications, this team is responsible for delivering fast, reliable, and secure communication channels across corporate and healthcare facilities. Their work enables seamless voice and data exchange, supports collaboration, and underpins national standardisation efforts to ensure consistent and equitable digital access across the organisation. The team plays a vital role in maintaining the digital infrastructure that supports efficient, connected healthcare services.
About you
As an experienced network or technology leader, you will bring a deep understanding of IT service management and a commitment to continuous improvement. You are skilled at engaging with executive stakeholders, driving service enhancements, and leading high-performing teams across multiple disciplines. You will also have the following skills and experience to support your success in the role:
- Experienced ICT/Technology leader with a strong track record in managing large, complex IT environments (e.g. health, telecom, utilities).
- 10+ years in IT service management, with deep knowledge of frameworks like ITIL, COBIT, and TOGAF across diverse settings.
- Bachelor's or Master's in IT, Engineering, Business, or equivalent experience.
- You will bring demonstrated leadership of highly skilled technical teams, with experience in workforce development and technical mentorship, and the ability to mature operating models to support scalable, sustainable service delivery.
Working for Health New Zealand
Health New Zealand | Te Whatu Ora is ‘the weaving of wellness'. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand. The Equity Work Programme at Health NZ focuses on helping everyone in the health system think about equity when they do their work. It also promotes the cultural change needed for the whole system to reach equity in health outcomes.
Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations.
Our commitment to equity, diversity and inclusion
- We want to see the real you in your application and welcome the real you on board if you come and work with us. Skills are gained across many areas of our life, not just in formal employment. If you can demonstrate the skills listed in the ad, but the experience was gained through whānau life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your cover letter.
- We particularly welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.
How to Apply
To view the position description and/or apply for the role please click “apply now.” All applications must be submitted through our online careers portal before 11:59pm on Sunday 13th July 2025. If you have any questions about the role, please contact Tegan Gutry at tegan.gutry@TeWhatuOra.govt.nz.
Whilst Health New Zealand is undergoing change affected kaimahi will be given preference and priority for this position.