Manager - People Support Services

Mō tēnei tūranga mahi | About this role

• Lead people systems, strategy and services that enable our organisation to thrive
• Permanent, full-time based in Auckland or Wellington
• Salary at $190,537 per annum + 5 weeks' annual leave + benefits

Te Whiwhinga Mahi | Our opportunity

We are seeking an experienced and strategic leader to join our People and Assurance Group as Manager - People Support Services.

This role is responsible for overseeing the critical infrastructure that supports our people operations, including payroll, remuneration, HR information systems (HRIS), analytics and reporting, and shared service delivery. With a portfolio budget of $3.6M and responsibility for a team of up to 10 kaimahi, you will lead the function that underpins employment experience, workforce planning, and operational compliance across the organisation.

Reporting to the Chief People and Assurance Officer, you will ensure the delivery of seamless, customer-focused services that support the employment lifecycle. You will also play a central role in developing strategic people reporting, advising on remuneration frameworks, and supporting the Board and leadership committees through insight-driven planning.

This is an exceptional opportunity to lead enterprise-wide people operations in one of the most dynamic, complex public organisations in Aotearoa.

Ngā pūmanawatanga ōu - What you will bring

• Significant leadership experience in HR shared services or enterprise people operations
• Proven track record in managing remuneration frameworks, payroll compliance and HRIS systems
• Deep understanding of New Zealand employment legislation and workforce strategy
• Commercial and strategic acumen, including project and budget management
• Exceptional interpersonal and stakeholder relationship skills, including working with senior leaders
• Confidence in leading systems-based teams to deliver accuracy, insight, and excellent service
• Tertiary qualification in HR, business or a related discipline is preferred

Nōu te rourou - What's in it for you?  

We offer competitive salaries, five weeks' annual leave and a benefits package including a range of insurances, flexible working arrangements and career development. These benefits are described in more detail here https://careers.kaingaora.govt.nz/a-great-place-to-work/benefits 

As a Kāinga Ora - Homes and Communities employee, we want to make sure that you have all the tools and support you need. We want to ensure you are healthy and have work-life balance. We also want to support and grow your personal and career development through on-the-job learning, training courses, secondments and study opportunities. 

Mō mātou - Our Organisation

At Kāinga Ora, ours is the important responsibility of transforming New Zealand's housing choices, outcomes and the entire housing sector by creating homes and communities that allow New Zealanders to thrive.

What is exciting about working for Kāinga Ora is getting the chance to make a real and positive impact on New Zealanders' lives. With skills, planning and purposeful action, our people are creating the homes and neighbourhoods that will build the future of Aotearoa.

We are passionate about transforming New Zealand for the better. That includes being a trusted partner for Māori and iwi, protecting and enabling their rights, interests and aspirations under the guidance of Te Tiriti o Waitangi.

Ō Tātou Uara - Our Values

Our values were developed by us, for us. They unite us as an organisation and guide how we work every day. Our values are:

• Manaakitanga - People at the Heart
• Mahi Tahi - Better Together
• Whanake - Be Bold

Tūhono mai - Join us

To view the position description and apply for this role, please follow the online process via http://careers.kaingaora.govt.nz If you have any questions or for a confidential discussion, please email aash.karnawat@kaingaora.govt.nz

Please note Kāinga Ora is going through change and preference will be given to the internal employees' applications whose substantive role has been confirmed disestablished.

Applications close at 11:55pm on Monday 16th June 2025.

We value diversity and are committed to working with each other and our customers in an inclusive and respectful way. We welcome applicants from all walks of life and appreciate the richness of experience that your point of difference brings to the organisation.