Operations Manager

Lead a kaupapa Māori-driven regional service making real change for tamariki, rangatahi, and whānau. Mentor staff & deliver values-based support.

This is an exciting opportunity to lead and inspire a dedicated regional team delivering therapeutic and wraparound services for tamariki, rangatahi, and whānau. If you’re an experienced leader who thrives on building relationships, empowering people, and making a tangible difference, this could be your next big move.

Working within a values-driven, tangata Tiriti organisation, you will play a pivotal role in shaping services that embed mātauranga Māori and Pasifika knowledge alongside evidence-based practice. Your leadership will ensure services remain culturally responsive, operationally strong, and true to the values of aroha, manaakitanga, whanaungatanga, and wairuatanga.

What We’re Looking For:

Leaderful – You have the ability to inspire, develop, and grow a high-performing team. You will recruit, mentor, and support staff while embedding a strong team culture.

Community & Relationship Focused – You understand the importance of trusted partnerships with iwi, Oranga Tamariki, and other key stakeholders, and you can build credibility in the region.

Culturally Competent – You understand Te Tiriti o Waitangi, Māori and Pasifika worldviews, and can integrate these into leadership and service delivery.

Operationally Strong – You’re strategic, organised, and comfortable managing budgets, contracts, and service frameworks to ensure excellence in delivery.

What’s in it for You?

• Salary circa $125k + use of company vehicle
• 4-day working week trial
• Senior leadership support
• Practice support from an experienced professional team
• Professional development in indigenous knowledge systems
• A supportive, team-focused environment celebrating diversity and inclusion
• Comprehensive induction, including noho marae
• Paid birthday leave
• Free parking on-site parking

Who Should Apply?

• A proven leader with experience in social services or a related field
• Someone with strong networks and credibility in Te Tai Tokerau
• A strategic thinker with operational and financial oversight experience
• A leader who can balance compassion with accountability and results

We believe diversity is vital to a healthy, high-performing workplace. That’s why we’re committed to delivering a psychologically safe recruitment experience. One that uncovers and celebrates your strengths. If traditional hiring processes don’t bring out your best let us know. We want you to shine, not shy away.
  
Next Steps:
  
Apply now!

If this role isn’t a perfect match, we still encourage you to apply or register your details on our website. If this isn’t quite the right fit, another role might be.

This ad may have been written with help from AI, but your application will be reviewed by a real human, Dakota:
 
Packed with a passion for helping people and a love for all things analytical, recruitment and Dakota are two peas in a pod. Outside of work, you’ll find me in the outdoors, be it running, surfing, snow sports - the only exceptions being coffee, burgers and my dog Rooplestiltskin.

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