Outsourcing Administrator

Mō tēnei tūranga mahi | About this role

• Role Waikato Hospital, part-time, fixed term 6 months
• Join a cohesive and collaborative team to support the surgical outsourcing programme
• Central location, friendly and fun team to be part of.

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

As outsourcing administrator, you will support the surgical outsourcing programme by providing an efficient and high-quality administrative support service. This will include all administrative tasks to ensure efficient and effective management of patient records being sent to private healthcare providers.

This role includes a variety of tasks such as:

• Invoicing and reconciliations of patient information
• Maintaining data records
• Drafts, files, and mails correspondence for various members of the department. 
• Tracks, files, and processes invoices for various services including outsourced medical services.
• Tracks and organizes patient notes for outsourced medical services.

Click here to view the position description.

About the Team

Our team of 5 work closely together to support all components of planned care, with elective treatment at outsourced facilities being a significant part of the work we do. This includes but is not limited to; data entry, updating patient information, maintaining data records, coordination with booking clerks, tracking patient files and processing invoices.

About Hamilton

Waikato Hospital is a major regional hospital in Hamilton and is a leading tertiary teaching hospital located in Hamilton, New Zealand, serving as the regional hub for the Midland area, which includes the Waikato, Bay of Plenty, Lakes, Tairawhiti, and Taranaki districts. With around 722 inpatient beds, 22 operating theatres, and a dedicated outpatient clinic and procedure centre, Waikato Hospital provides comprehensive hospital services, including radiology, laboratory, and pharmacy. As a major teaching hospital with affiliations to the University of Auckland, University of Waikato, and Wintec, it offers a dynamic learning environment and access to research opportunities. The hospital is equipped with advanced diagnostic and treatment facilities located on the Waiora Waikato Hospital Campus, with both road and air ambulance support.

Hamilton, where Waikato Hospital is situated, is a vibrant city nestled alongside the scenic Waikato River, offering a perfect mix of nature and culture. Explore the stunning Hamilton Gardens, home to themed gardens from Italy to Asia, or visit the Waikato Museum to delve into the region's rich history. The city also boasts the Hamilton Zoo, where you can walk through an aviary filled with native birds. Hamilton is a lively hub, with a variety of cafes, restaurants, and bars, along with events like rugby, cricket, and the famous National Agricultural Fieldays and Balloons over Waikato festival. With its vibrant atmosphere and proximity to outdoor adventures, Hamilton is an ideal place to live and work.

For more information on living and working in Waikato click here

About you

As an administrator in our team, you need to have the following attributes:

• Demonstrated experience using Microsoft office suite including excel and outlook (must have)
• Previous administration experience in a healthcare
• Quick learner, able to work with a wide variety of administrative, clinical and managerial staff
• Be a team player, able to support and help your colleagues
• Previous experience with iPM an advantage

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click “Apply online” or apply via our Waikato Careers website by clicking here.All applications must be submitted through our online careers’ portal before 11:59 pm on 2 June 2025 If you have any questions about the role, please contact Monique Wilson at Monique.Wilson@TeWhatuOra.govt.nz.

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.