Senior Cloud Ops Engineer

Mō tēnei tūranga mahi | About this role

Want interesting and varied work that lets you use your creativity and initiative?

Looking for an opportunity as a Senior Cloud Ops Engineer ?

We have a full-time permanent position based in our Wellington Customhouse.  Reporting to the Manager Engineering, this is a key role in providing Cloud Operations practise leadership whilst building and supporting platforms and services that deliver value to our customers, ensuring that they are secure, fit-for-purpose, stable and low maintenance. 

About this role| Mō tēnei tūranga mahi

Reporting to the Manager Engineering, this is a key role in providing Cloud Operations practise leadership whilst building and supporting platforms and services that deliver value to our customers, ensuring that they are secure, fit-for-purpose, stable and low maintenance. 

As a senior member of a wider Engineering Team, the Senior CloudOps Engineer is quality driven, always looking to not only improve the platforms that underpin our customers' products, but to also grow themselves, their team and Customs. 

In this role you'll be able to use your creativity and initiative, and the work is interesting and varied.

He aha mātou e tuku| What we offer

At Te Mana Ārai | Customs, we aim to create a great place to work, where our people have a sense of belonging and the capability and desire to meet our future challenges.  We are an organisation that is clear about our mission and this is underpinned by Te Pou Tokomanawa (the Foundations) and our Whanonga Pono (Values). Our work really matters to the safety and success of New Zealand.

We care about well-being, personal growth, and job satisfaction, which is supported through:

• offering on-the-job training, formal courses and leadership programmes, and the chance to move across diverse roles
• fostering inclusive and supportive team environment with vibrant social and cultural groups
• supporting flexible working - talk to us about how we can help you achieve your flexible working goals, within our operational requirements
• providing discounted health insurance, a modern building close to public transport hubs and parking with excellent end-of-trip facilities and access to a free in-house gym
• three days of service holidays, in addition to four weeks of annual leave.

About you | Ko wai koe

You'll need to be able to demonstrate the following to be successful in this role:

• Experience working in a technical role deploying and managing public cloud technologies, ideally Azure. Proficiency with Infrastructure-as-Code technologies, version control tools and scripting skills.
• Strong knowledge of cloud concepts, API's (including APIM), networking and containerisation technologies.
• Experience working in a technical role within product driven software development teams within a complex and fast paced environment across a wide range of technologies.
• The ability to support, mentor, influence and lead people.
• Hands-on experience with all stages of the product life cycle and all aspects of operational support of business-critical services including Shared Services.
• Excellent communication skills, both written and verbal with an ability to understand complex challenges/concepts and articulate these in a simplified, easy to understand manner
• 5 years+ of relevant experience of infrastructure engineering, cloud engineering or software engineering.
• Good knowledge of relevant software development topics, including development languages, databases, methodologies, DevOps, build pipelines, automation, as well as an understanding of other related areas such as UX design, product development, networking, security compliance, capacity management etc.
• Willingness to be part of an on-call roster. 

Ngā paearu hei tono | Requirements to apply

To join Customs in any role you must be a New Zealand citizen or New Zealand permanent resident* and be able to obtain and maintain an Organisational Security clearance to Confidential level.

(*) A New Zealand Citizen or New Zealand Permanent Resident who has resided continuously in New Zealand for the last five years, (including five years ago from the date of this application) and resides in New Zealand at time of application.

OR

A New Zealand Citizen or New Zealand Permanent Resident who has resided continuously in New Zealand for the last five years, (including five years ago from the date of this application) and resides in New Zealand at time of application who has travelled out of New Zealand for short periods of time i.e. > 6 months in one of the following countries: Australia, United Kingdom, United States or Canada and can provide police certificates from those countries for the period of absence.

Because of the nature of Customs' work you must have a clear Police record. Organisational security clearances are mandatory and are conducted by Customs.  You will also be required to pass a drug test.

You must have a background history that is verifiable and can be assessed by the New Zealand Security Intelligence Service towards a recommendation of suitability for security clearance at a higher level.

Me pehea te whakauru | How to apply…

Please apply online by submitting a CV and cover letter that demonstrates your ability to meet the competencies required for the role as outlined in the position description. 

Please note that Customs cannot accept applications sent to an email address. All applications are required to be submitted online.

Please note Customs will be managing this recruitment independently in-house and will not be engaging with recruitment agencies at this stage.

Should you have any queries relating to this role, please contact recruitment@customs.govt.nz 

Applications close at *11pm, Sunday, 16th March 2025.

(*) Note we will be reviewing applications as they are submitted.

New Zealand Customs Service | Te Mana Ārai o Aotearoa is a member of Diversity Works New Zealand and is committed to developing a diverse workforce and an inclusive workplace. It provides equal employment opportunities and welcomes applications from everyone who can meet the requirements of the role.