Senior Immigration Processing and Travel Officer

• Deliver quality and consistent travel, documentation, logistics and technical advice for the delivery of the Refugee Quota Programmes
• Diverse role and dynamic team environment 
• 12 months fixed term |Full time |Māngere, Auckland 
• Salary range: $60,727 - $70,625
   

We have an exciting 12-month fixed term position as a Senior IPTO to join our team based in Māngere, at Te Āhuru Mōwai o Aotearoa (New Zealand Refugee Resettlement Centre). The Refugee Quota Programme is responsible for the selection and resettlement of the refugees under the Refugee Quota Programmes.  

The objective of the Refugee Quota Programme is to provide a safe haven and resettle refugees who have been referred by the United National High Commissioner for Refugees (UNHCR), in line with New Zealand’s national, international and humanitarian obligations and commitments.  

You will be working with the IPTO team to deliver the approved Refugee Quota Programmes by engaging in planning regional composition, projecting quota needs and arranging documentation. This also includes health screening, negotiating and coordinating travel logistics with offshore authorities across all departure countries and onward travel to settlement regions. You will also provide mentoring, guidance and training to the IPTO team to ensure quality outcomes.
 

Skills and Experience Required
 

• Excellent organisational skills, with an ability to prioritise and manage high workloads in sometimes challenging situations and to meet deadlines
• Proven experience in a role requiring a high level of service
• Demonstrate a strong technical understanding and expertise of data integration  
• Proven experience in delivery of service to a wide range of stakeholders and working collaboratively
• Previous experience dealing with internal and external agencies for organising travel and medical arrangements
• Sound communication skills, both written and verbal a requirement
• Sound analytical skills and a demonstrated ability to exercise sound, reasoned judgement and problem-solving ability
• Sensitivity to individual, gender and cultural differences in colleagues and clients
• Ability to discreetly deal with confidential information
• Cultural competency and effective communication across a variety of cultural groups

To be eligible all applicants must be a New Zealand citizen or hold a Permanent resident Visa.

MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders.

We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities and by working to ensure quality housing is more affordable.

People are at the heart of our mahi, our way of working is guided by our values which shape our behaviours.

• Mahi Tahi – Better Together
• Māia – Bold and brave
• Pae Kahurangi – Build our Future
• Pono Me Te Tika – Own It

Our aspirations are echoed in our Māori identity – Hīkina Whakatutuki – which broadly means ‘lifting to make successful'.

MBIE recognises the partnership founded under Te Tiriti o Waitangi between Māori and the Crown and is committed to giving effect to Te Tiriti o Waitangi. We will do this through enduring, meaningful and effective partnerships with iwi, Māori, other Māori groups/organisations and the Crown, as this is critical to enable economic and social development, both for Māori and for wider Aotearoa New Zealand. We are committed to continuing to partner with iwi in order to find new sustainable solutions to address long standing systemic and cross-cutting issues facing Māori and wider Aotearoa New Zealand and we are also committed to identifying opportunities for iwi to lead and creating an enabling environment for iwi to leverage these opportunities.

E mōhio ana a Hīkina Whakatutuki i puea ake te kōtuinga I waenganui i a ngāi Māori me te Karauna i Te Tiriti o Waitangi, ā, kei te whai ia ki te whakaū ake i Te Tiriti o Waitangi. Mā te whai kiko o ngā kōtuinga ahungaroa o ngāi wi, o ngāi Māori, me ētahi atu rōpū Māori ki te Karauna, katutuki tēnei. He āhuatanga nui tēnei e āhei ai ngā mahi whanaketanga ā-ohanga, ā-pāpori hoki ki a ngāi Māori me Aotearoa whānui. E whai tonu ana mātou ki te kōtui atu ki ngā iwi mō te rapu huarahi hou ki te whakaara i ngā kaupapakua roa nei e tāmi ana i a ngāi Māori me Aotearoa whānui, ā, e whai ana hoki ki te tautohu i ngā āheinga kōkiritanga mā ngā iwi, me te tautoko i ngā iwi kia whai mana ake ai ēnei āheinga.

Click here to view a position description. All applications must be submitted via our online process and include a Cover Letter and CV outlining your interest and suitability for the role. 

Email Emily Boyd at emily.boyd@mbie.govt.nz quoting ref MBIE/16806 if you have any further questions.

Applications close on Wednesday 12 March at 11.59pm.