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Seniors Case Manager | New Plymouth | 0.5 Part time | Permanent
Job Description
Mō tēnei tūranga mahi | About this role
About us
The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.
We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and communities.
As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations.
Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.
The Opportunity | Te Whiwhinga Mahi
Our New Plymouth Service Center is looking for a Permanent Seniors Case Manager to join them on a part time basis - 0.5
Work with a supportive team that are committed to continuous improvement, contributing positively to the wellbeing of people today and into the future.
What you'll be doing | He aha tāu e mahi ana
As a Seniors Case Manager, you'll be working alongside our people to support superannuation clients with income and housing support, connecting them to a wide range of services and other assistance as required.
The whānau we support come from a wide range of backgrounds and cultures. You will build strong relationships and work collaboratively with others to enhance outcomes for our community.
You will create a safe environment for our people to explore their options and determine what is most important to them. You will empower our people to take the lead in determining and achieving their goals.
If you are dependable, resilient, and passionate about helping our community, this role could be the perfect fit for you.
What you'll need to succeed | Ko ngā mea ka hiahiatia e koe kia angitū
You will have proven relationship management skills to develop and maintain relationships with your peers and partner agencies to give and receive support where needed.
You will be able show examples where you have navigated complex circumstances and determine the appropriate products and services to offer individuals and whānau, aligning to our values while operating within our guiding polices and legislation, managing client information professionally and respectfully.
You will be exceptionally organised, with sound decision-making and problem-solving skills. In addition to this, you will bring a high level of personal integrity and take initiative and take ownership and responsibility to follow through and deliver for the people in our community.
Be purposeful: show care and warmth, give support to others. Look after the dignity of people through the expression of manaaki.
Be resilient: the work is fast paced and demanding. You will be highly dependable and have the grit and tenacity to show up and work hard, bringing developed strategies with you to cope with pressure, in an ever-changing environment.
Be open: be fully present and listen intently without judgement to what is being said, empathise with our people and their experiences, thoughts, and feelings.
Be collaborative: successfully work with other team members, stakeholders, and community partners, together with individuals and whānau to identify and meet their needs.
Our Core Values | Whanonga pono
Manaaki – We care about the wellbeing and success of people.
Mahi tahi – We work together, making a difference for communities.
Whānau – We are inclusive and build a sense of belonging and place.
Tika me te pono – We do the right thing with integrity.
Our values present who we are and what we stand for – if this appeals to you, apply now!
Important application information:
To be considered for shortlisting, please submit a cover letter highlighting how your experience aligns with the position description competencies, and most importantly, your vision for the role.
Position Description:
http://www.msd.govt.nz/hr/documents/position-descriptions/dce-service-delivery/client-service-delivery/case-manager.docx
Salary range: $68,660.00 - $83,003.00
How to apply
To apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form.
Note: Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the key responsibilities listed in the position description.
All applications must be made online. If this is not possible or if you have any queries, please contact us at jobs@msd.govt.nz
Internal MSD Employees – please apply through your myHR portal at work. This will ensure that your myHR employee profile is visible as internal candidate.
Closing date: Monday 10 March 2025.
Joining us
Joining MSD means being part of a whānau that celebrates the diversity each individual represents. We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. We are a Treaty partner committed to strengthening relationships with Māori, Hapū, Iwi and communities to realise their own potential and aspirations.
If you have any support or access requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.
MSD has a COVID-19 vaccination policy that encourages, but does not require, employees to be fully vaccinated for COVID-19 and its variants, unless the role is identified as requiring vaccination at the tim